Campbell Organizational Survey (COS)®

Designed for assessing an organization's climate, offering insights on areas that need improvement and those that should be celebrated; it can be used with all employees or members of a targeted work group.

The COS instrument is a benchmarking tool that may be used across all functional areas. This instrument enables direct comparisons across business units, as well as against a normative population. This instrument works company-wide by helping to collect and assess the attitudes and opinions of employees on important matters, such as communication, top leadership, diversity, and organizational planning. The survey provides a variety of reports identifying which parts of your organization are running smoothly, and which are not. The results include feedback that can help pinpoint which areas of your operation might need some attention, and which areas provide cause for celebration.

Results

• Detect trends and compare attitudes of various work groups
• Identify strategic issues related to employee satisfaction
• Provide leaders with an objective basis for group problem-solving discussions
• Create stronger work groups by focusing group members on specific areas of development and improvement
• Benchmark organizational progress toward developmental goals

Special Features

• An organization can add up to 15 supplemental items to focus on issues unique to that organization.
• Normative Data
• Standardized scores compare results to a normative group based on samples from business, government, politics, professional organizations, and the military.

Reports

• Individual - Compares an individual’s scores with a selected reference group.
• Group - Presents data relevant to a single department or group.
• Group Comparison - Presents results for up to five groups in a comparison format.
• Demographic Comparison - Compares results based on gender, age, race, educational level, or years of service.
• Individual to Group Comparison - Provides comparison of results for individuals versus two or more groups.